Storage FAQ

 Why do people use self storage….?

The reasons people use self storage are many.  For most people self storage is the simple solution to the problem of not having enough space in their home or apartment to store extra items.  People also use self storage when they are in the process of relocating to a new area or moving to a new home.

How does self storage work….?

Our AAA Storage facility provides customers with their own individual space.  Self Storage differs from traditional storage in that the owner of the goods is responsible for, and retains control over their goods after they have put them into storage.  You secure your storage unit with your own lock, keep the key, and have access to your goods during facility access hours.  You can put extra items in, take items out, or move to a smaller or larger unit if you need to.  You have complete flexibility.  Car or boat storage is also available at many of our locations.  Ask the manager about this when you call for information.

What can be stored in my unit….?

Furniture, books, files, camping equipment; anything from a few boxes to a full household.  Items that do not meet safety requirements are not permitted such as hazardous or toxic materials.  Anything that would be combustible or explosive in nature such as a can of gasoline or cans of paint, dynamite, etc.

How much space do I need….?

No two people have the same storage requirements.  AAA Storage has sizes to fit almost every storage need.  Our managers will help you decide on which size is appropriate for your situation.  We can also advise you on how to pack and store your goods for easy access to your items.  See our Guide page for more information.

What are your storage rates….?

AAA Storage has competitive rates.  Since our rates are based on a number of various factors, the best way to obtain rental rates on a unit that best meets your specific needs is to call and speak directly to the location manager.

What is the minimum time that I can store for….?

There is no minimum to how long you can store as a tenant, but the minimum rental period is one month.

How long will it take to move-in….?

The entire move-in process should take less than 10 minutes.  Please keep in mind that the time may vary, depending on whether there are other customers ahead of you when you arrive.  Mornings are usually the slowest period of the day, while afternoons tend to be the busier.

 What kind of documentation do I need to rent a unit….?

A valid drivers license with photo, passport to photo ID is required to lease a unit.

What type of payments to you accept….?

We accept Visa, MasterCard, Discover, American Express, Debit Cards, Checks and Cash.  We offer and recommend utilizing our automatic monthly credit or debit card billing.  You can pay monthly, quarterly, semi-annually, or yearly (10% discount given on annual payments).  We will bill you prior to your rent due date.  Rent is always due on the first of each month.

Do I need Insurance….?

Insurance is the tenant’s responsibility, however AAA requires and recommends stored property insurance.  If you are a home or business owner your insurance policy may cover stored property.  Otherwise, our locations offer excellent insurance coverage at very reasonable monthly rates.

What are your hours of operation….?

All AAA Storage locations are open 7 days a week, office and gate hours are posted at each location.  We are closed on most major holidays.

Should I make reservations….?

Availability changes on a daily basis.  In order to make sure that the space that you want is available when you need it, we recommend that you  make an advance reservation.  Visit our Reservation Request page to reserve a unit.

Do you offer other services….?

We offer rental trucks for move-in at most of our locations.  Please call the property you are interested in to inquire on truck availability.  Print our Truck Guide.  As a tenant of AAA Storage, special discounts are available to you.  Ask Us?  We have locks, boxes and packing materials available for purchase.